Hello there!
Welcome to TENSPAY SOLUTION PRIVATE LIMITED ("TensPay," "we," "us," or "our"). We operate a fintech and payment technology platform designed to make financial transactions simpler for everyone.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device.
person Personal Identity
- Full Name
- Email Address
- Phone Number
- Mailing Address
- PAN / Aadhaar Number (for KYC)
credit_card Financial Data
- Bank Account Details
- Transaction History
- Payment Instrument Details
- Billing Information
Note: We do not store sensitive card data (like CVV or PIN) on our servers. All payment processing is handled through PCI-DSS compliant secure channels.
2. How We Use Your Information
We use the collected information for various purposes to provide and improve our Service to you:
- check_circle To provide and maintain our Service, including monitoring usage.
- check_circle To manage your account and verify your identity as per RBI regulations.
- check_circle To process your payments and facilitate transactions securely.
- check_circle To contact you with newsletters, marketing or promotional materials (you can opt-out anytime).
3. Data Security
The security of your data is important to us. We implement industry-standard security measures, including 256-bit SSL encryption, PCI-DSS compliance, and secure Aadhaar Vaults for identity data.
However, please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
4. Sharing Your Data
We do not sell your personal data. We may share your information only in the following situations:
With Service Providers
To facilitate our service, provide service on our behalf, or assist us in analyzing how our service is used.
For Legal Requirements
If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
5. Cookies & Tracking
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Have questions about your privacy?
Our Data Protection Officer is here to help clarify any doubts.